Refund Policy & Client Support

Refund Policy

1 General Policy

Due to the customized and intellectual nature of our financial consulting services, the following refund policy applies.

2 Upfront Payment

The 50% upfront payment is non-refundable once the project has commenced. A refund may only be considered if a written cancellation request is received before any work has begun.

3 Final Payment

The final 50% payment is non-refundable once the completed deliverables have been sent to the client.

4 No Refunds for Completed Work

No refunds will be issued for any completed work, including consulting time, analysis, research, or revisions.

5 Processing of Refunds

Any approved refunds will be processed within 7–14 business days using the original payment method.

6 Client Support Policy

Our client support team is available to assist with the following:

  • Project Coordination: Monitoring progress and timelines.
  • Technical Assistance: Support for accessing and using deliverables.
  • Billing and Invoicing: Help with payment questions and clarifications.
  • Scheduling: Coordination of meetings and calls.
  • Revisions and Clarifications: Support regarding deliverable updates or questions.

Contact Information:

Email
support@finriseanalytic.com
Phone
+1-917-967-1307
Business Hours
8:00 AM – 8:00 PM (GMT)